Smart retail refers to the hybridisation between traditional and modern smart technologies. Through IoT, data is accumulated by way of communication between implanted devices and computers. As a result, the practice is making a major impact on both workers and shoppers experience.
Smart retail enhances both operational efficiency and customer experience. IoT-enabled devices, like electronic shelf labels and digital menu board, provide real-time updates, streamline inventory management, and deliver personalized content to shoppers, creating a more dynamic and responsive retail environment.